Terms of Service

Last updated: August 20, 2026 · Pawfect Studio

By booking or using Pawfect Studio services, you agree to these terms. We provide mobile pet grooming in Eastern Massachusetts.

Bookings

Online bookings request a time slot subject to availability and service-area eligibility. We may confirm, reschedule, or decline a booking if the address is outside coverage, the pet cannot be served safely, or weather/road conditions require it.

Purchase policy

Unless we notify you otherwise, payment is due at the appointment (cash or card on site). Prices shown online are estimates based on the pet size you select. If the pet’s size does not match what you indicated, the amount may be adjusted to the correct size. Coat and service selected can also affect the final price.

Cancel or reschedule at least 2 hours before the appointment. Later cancellations are charged 50% of the scheduled work. No-shows may also affect future booking priority.

Pet safety

You represent that information about temperament, medical needs, and aggression history is accurate. We may stop a groom if continuing would risk the pet or groomer. You remain responsible for your pet’s health and for providing a safe handoff at the service address.

Home presence

An adult (18+) must be available to hand off and receive the pet. Parking and curb access must be reasonably available for the van.

Limitation

To the fullest extent allowed by law, Pawfect Studio is not liable for indirect or consequential damages. Our total liability for a service is limited to the amount paid for that appointment.

Contact

Questions: hello@pawfect.studio · (781) 555-0148